Global Microsoft Outage - service update

The ongoing global Microsoft outage continues to affect email and some communication systems across our services and other NHS organisations.

Our services continue to operate during their usual opening hours, with business continuity plans in place. We are monitoring the situation closely. You may experience longer waits when contacting us. Thank you for your patience.

Please continue to attend planned appointments unless we contact you to advise otherwise. During usual opening hours, contact your service by telephone or through its app. Please do not contact us by email while the disruption continues.

If you need urgent medical help when your service is closed, use NHS 111 online or call 111. In a life-threatening emergency, call 999.

Find out more

Contact

Opening Hours

Monday to Sunday 8am to 8pm, (including bank holidays)

Contact Details

Tel: 0121 387 0610

Find us

Summerfield Primary Care Centre
1st Floor
134 Heath Street
Winson Green
Birmingham B18 7AL

Directions

By car

From London, south east, north west or north east:

Travelling from the M1, M40, M42 or M69, follow the signs to the M6
Leave the M6 at Junction 6 (Spaghetti Junction) and take the A38 Aston Expressway
Follow signs to Birmingham Central
Off the Expressway, take the second exit and follow signs to the Convention Centre
At the roundabout take the third exit
Carry straight on through four sets of traffic lights to a roundabout
Go straight over the roundabout and continue along the dual carriageway, past signs for the Jewellery Quarter
At the third roundabout turn right onto Dudley Road
Take the B4135 – Heath Street
Summerfield Urgent Care Centre is on the left hand side of the road

From Wales and the south west:

Travelling on the M5, take Junction 3 signposted Birmingham Central
At the exit roundabout, take the A456 signposted Birmingham City Centre
Continue for three miles to the outer ring road and signs for Winson Green A4040 and turn left onto Barnsley Road and then right onto Sandon Road
Turn left onto City Road and continue one mile to the T Junction with Dudley Road
Turn right onto Dudley Road
Go through the first set of traffic lights and take the first left turn onto B4135 – Heath Street
Summerfield Urgent Care Centre is on the left hand side of the road

By Bus

The local bus routes that go to the Centre are the 11, 66, 66A, 80, 81, 82, 87 and the 88 that stops outside City Hospital’s main entrance which is an eight minute walk away.

By Train

The nearest train station is Birmingham New Street. Buses serving New Street Station and City Hospital are 80, 81, 82, 87, 66, 11 and the 88.

Taxis

There are also taxis available from the train station.

Nurses are caring, friendly and polite.

SUMMERFIELD URGENT TREATMENT CENTRE PATIENT, FRIENDS AND FAMILY TEST FEEDBACK

Service waiting times

The service waiting time can be up to 4 hours on busy days. Some days it may be over 4 hours due to patient emergencies and they will take priority over walk in patients and those that has been allocated a 111 face to face appointment. We will endeavor to see every single walk in patient, however, if we have reached capacity, you will be be asked to reattend the following day or call 111 service for advice and if required, out of hours services.

Patient notice

Our service is open 365 days a year between 8am and 8pm. You do not need an appointment to use Summerfield Urgent Treatment Centre but to avoid waiting times, you are advised to call 111, they will refer you to our service for a telephone call back and if appropriate an appointment time can be given.